Terms
- All sales are final.
- We do not accept returns for any reason.
- All prices are current at time of publication but are subject to change without notice.
- All prices are posted in US currency and do not include shipping and handling fees, applicable duties or taxes.
- All shipments are made by FedEx Express Air service, signature required, and are processed on Mondays, Tuesdays and Wednesdays only.
- The purchaser assumes the risk of loss to the product being shipped to the purchaser from the point when the product is delivered to the carrier.
- All works are sold unframed. Museum quality framers can be recommended upon request.
- Please write to us at phil@psmarlowe.com for large quantity price quotations, custom orders, & payment plans.
Artwork & Image Disclaimer
PS Marlowe does its best to ensure accurate representations of artists & artworks, however, artworks may vary in color due to screen calibration and the variety of formats images can be found online, on PS Marlowe’s website or social media accounts, on third party accounts, or sent via text or email. Digital images do not always accurately reflect the colors, scale, physicality, or complexity of a work. All works signed by the artist are considered valid and a true representation of the artist’s intention. Information about images, artists, and edition descriptions posted on PS Marlowe’s website, sent via email, phone, or text communications, and posted to social media accounts is as accurate as possible and updated as soon as possible. PS Marlowe cannot be held liable for clerical errors or delayed updates to this information. All prices and artwork availabilities are current at time of publication but are subject to change without notice. We do not accept returns for any reason.
Payment
All sales are final.
Payment in full, inclusive of shipping and handling, is required prior to release of purchases. All payments can be made by credit card (Visa, Mastercard, American Express). Foreign payments are subject to a $50.00 fee if not made in US dollars drawn on a U.S. bank. Rejected payments are subject to a $75 fee and does not guarantee the right to repurchase the work(s) requested. Nn Payment plans can be arranged in select circumstances, contact phil@psmarlowe.com to inquire.
Sales Tax & Import Fees
Sales tax of 7% will be charged for all purchases designated as pickup in our Asheville, North Carolina studio or shipping to any address in the state of North Carolina. Per North Carolina law, sales tax is calculated on the total price billed, which includes shipping and handling fees. Resale and exempt certificates for North Carolina sales taxes are honored providing a properly completed form accompanies the order or is on file. Contact phil@psmarlowe.com to submit resale certificates.
International shipping charges are for transportation only. Purchaser will be responsible for any brokerage fees as well as all duties and taxes by local government agencies.
Shipments
We do our best to ship orders timely with most orders shipping within five- seven business days. All shipments are made by FedEx Express Air service, signature required, and are processed on Mondays, Tuesdays and Wednesdays only. Shipment options will be made available at the time of purchase based on your shipping destination. All shipments are made F.O.B. point of shipment. The purchaser will pay all shipment and delivery charges which will be billed on the invoice to the purchaser. If the purchaser gives instructions for PS Marlowe to deliver product to someone other than purchaser, the delivery to such other person shall be deemed to be a delivery to purchaser within the terms and conditions set forth herein. All artwork is packed to ensure the safest possible delivery. There is a $100 packing and materials fee added to each shipment. The maximum number of works shipped in a single package is 5 prints, regardless of size. International shipping charges are for transportation only. Purchaser will be responsible for any brokerage fees as well as all duties and taxes by local government agencies. Any delivery dates or times requested by the purchaser are subject to product availability and PS Marlowe’s reasonable efforts to satisfy such delivery date and time requests. PS Marlowe reserves the right to make partial shipments of the ordered product and each shipment will be invoiced separately.
Risk of Loss
The purchaser assumes the risk of loss to the product being shipped to the purchaser from the point when the product is delivered to the carrier. Shipments will not be insured unless requested by the purchaser and at the expense of the purchaser.
Damages & Claims
We are not responsible for damages in transit although every effort is made to pack your order securely. Any visible damage to the package should be noted, and photographed when possible, All artwork is shipped with a signature required. Once a package has been signed for by any party at the shipment address, all potential damage in shipment becomes the responsibility of the recipient/purchaser. PS Marlowe or its agents cannot be held liable for damages after the shipment has been signed for. If there appears to be damage to the package upon delivery, the recipient must refuse to accept the package citing damage in transit and file a claim. Damages must be brought to our attention and the carrier’s attention within 72 hours of receipt of goods. Notify the carrier of any concealed damage, request an inspection report, and advise us within 72 hours of receipt.
Returns & Refunds
Customer satisfaction is extremely important to us, however the handling of works on paper by anyone other than trained professionals can cause damage and for this reason we do not accept returns. All sales are final.
Disclaimer: Artworks may vary in color due to screen calibration and the variety of formats images can be found online, on PS Marlowe’s website or social media accounts, on third party accounts, or sent via text or email. Digital images do not always accurately reflect the colors, scale, physicality, or complexity of a work. All works signed by the artist are considered valid and a true representation of the artist’s intention. We do not accept returns for any reason.
Applicable Law & Resolution of Disputes
The laws of the State of North Carolina shall govern the contract between PS Marlowe and the purchaser. Any disputes between PS Marlowe and the purchaser which cannot be amicably resolved by and through the good faith best efforts of both parties will be resolved by arbitration before the American Arbitration Association at a mutually convenient time and place in Asheville, North Carolina, Buncombe County.